Terms & Conditions

Welcome to Vertextravels.lk! These terms and conditions govern your use of our website and services provided by Vertextravels. By accessing our website, you agree to comply with these terms.

Booking and Payment:

• 1.1 Tour Reservations: Subject to availability and accurate user information.
• 1.2 Payment: Full payment at time of booking unless specified otherwise.
• 1.3 Pricing: Subject to change based on seasonal demand and local conditions.

Cancellations and Refunds:

• 2.1 Cancellations by Customers: Subject to policy fees specified in your confirmation.
• 2.2 Changes by Vertextravels: We provide alternatives or full refunds if we must cancel.

Travel Documentation & Insurance:

• 3.1 Travel Documents: Your responsibility to hold valid passports and visas.
• 3.2 Travel Insurance: Strongly recommended to cover cancellations and emergencies.

Liability & Limitations:

• 4.1 Limitation of Liability: We act as an intermediary and are not liable for third-party service provider errors.
• 4.2 Indemnity: You agree to hold Vertextravels harmless from claims arising from your use of the site.

Governing Law:

6.1 Governed by and construed in accordance with the laws of Sri Lanka.